
- Demonstrate professional client relations with both staffs and external markets.
- Explain and apply the principles of good customer service.
- Identify the area of ability associated with the hospitality and tourism industry.
- Identify the career opportunities in the hospitality and tourism management industry and the required skills, knowledge and abilities of successful employee in the industry.
- Professionalism
- Provide services in a professional manner
- Use effective self-management technique
- Develop self through personal development strategies
- Establish and nurture meaningful connections to community through hospitable contributions.
- To provide quality instruction to produce well-trained, competent and dependable manpower requirement for hospitality and tourism industry
- To provide adequate physical facilities and instructional resources
- To undertake research and extension activities for community development and technology transfer
- To establish linkage with hospitality and tourism industry establishments
- Bachelor of Science in Tourism Management
- Track:
- Resort Operations
A. Basic Program Information
- Official name of the academic program
- Bachelor of Science in Tourism Management
-
- Official name of the academic program
- Tourism Management
-
- Program Level
- AACCUP Level II
- College/academic unit offering the program
- College of Hospitality and Tourism Management
-
- Campus where the program is offered
- Concepcion, Estancia and Sara
-
- Program Duration
- 4 years
-
- Mode of Delivery
- Face - to - Face & Blended Learning
- Language(s) of instruction
- English, Tagalog, and Hiligaynon
-
- Brief program description
B. Program Objectives and Outcomes
Program educational objectives:
- To provide quality instruction to produce well-trained, competent and dependable manpower requirement for hospitality and tourism industry
- To provide adequate physical facilities and instructional resources
- To undertake research and extension activities for community development and technology transfer
- To establish linkage with hospitality and tourism industry establishments
Program outcomes; and
C. Curriculum
D. Admission Information
Enrollment Requirements
- New Students
- SHS Report Card (1 Original, 1 Photocopy)
- Certificate of Good Moral Character (1 Original, 1 Photocopy)
- PSA Live Birth (Photocopy)
- Marriage Contract (if Married) (Photocopy)
- 2 pcs. 2×2 Picture (White Background)
- Sleeveless & Selfie not Allowed
- Long Folder (Color Coding by College)
- Medical Certificate
- Transferees
- Transcript of Records (1 Original, 1 Photocopy)
- Certificate of Transfer Credential/Certificate of Dismissal (1 Original, 1 Photocopy)
- Certificate of Good Moral Character (1 Original, 1 Photocopy)
- PSA Live Birth (Photocopy)
- Marriage Contract (if Married) (Photocopy)
- 2 pcs. 2×2 Picture (White Background)
- Sleeveless & Selfie not Allowed
- Long Folder (Color Coding by College)
- Medical Certificate
- Old Students / Returnees
- Fully Signed Clearance
- Complete Grades from Previous Years
- Graduate School
- New Students — (New) NIPSC / NISU Main Graduates
- Transcript of Records (1 Original, 1 Photocopy)
- PSA Live Birth (Photocopy)
- Marriage Contract (if Married) (Photocopy)
- 2 pcs. 2×2 Picture (White Background)
- Sleeveless & Selfie not Allowed
- 1 Long White Folder
(New) Graduates from External Campuses / Other Schools
- Transcript of Records (1 Original, 1 Photocopy)
- Certificate of Transfer Credential/Certificate of Dismissal (1 Original, 1 Photocopy)
- PSA Live Birth (Photocopy)
- Marriage Contract (if Married) (Photocopy)
- 2 pcs. 2×2 Picture (White Background)
- Sleeveless & Selfie not Allowed
- 1 Long White Folder
Old Students / Returnees
- Fully Signed Clearance
E. Color Coding by College (Per 1 Long Folder)
| College | Folder Color |
| College of Education | Green |
| College of Arts & Sciences | Dark Blue |
| College of Industrial Technology | Brown |
| College of Fisheries & Forestry | Sky Blue |
| College of Management | Orange |
| College of Maritime | Yellow |
| College of Engineering | Red |
| College of Criminal Justice | White |
| College of Hospitality & Tourism Management | Pink |
F. Important Reminders
- Submit complete requirements to avoid enrollment delays.
- Bring original documents and photocopies.
Ensure all documents are properly arranged and submitted.
BS Tourism Management Qualified Applicants for Qualifying Exam/Interview
Northern Iloilo State University College of Hospitality and Tourism Management
What to Bring
- Machine Copy of SHS Report Card / TOR for transferees
- Machine Copy of NSA Authenticated Live Birth
- Machine Copy of School ID or any Valid ID
- 2×2 ID Picture with White Background
- 4R Size Whole Body Picture (Business Attire)
- Long Fuchsia Pink Folder with Binder Clip
- Black Ballpen
- Important Reminders
E. Fees, Scholarships, and Financial Assistance
- RA No. 10931 (Free Tuition Law)
- Tertiary Education Subsidy (TES)
- Tulong Dunong Program (TDP)
F. Faculty Profile
| Faculty Name | Academic rank/position | Highest educational attainment | Field of specialization | Professional Qualifications and Certifications |
| DUNTON, MARIBEL B. | Asso. Prof. IV | DBM - HM | Doctor in Business Management with Specialization in Hospitality Mgt. |
|
| OFALLA, MATT NUMER B. | Asso. Prof. V | DBM - HM | Doctor in Business Management with Specialization in Hospitality Mgt. | ² CHP ² TESDA National Certificate (NC III & IV) ² Philippine Licensure Examination for Teacher PRC (LET passer Major in TLE) |
| GREGORIO, LALAINE A. | Instructor I | MHM | Master in Hospitality Management |
|
| NICANOR, DESIREE B. | Instructor III | MHM | Master in Hospitality Management |
|
| FELICISIMO, MIRABEL JANE A. | Assistant Prof. II | MHM | Master in Hospitality Management |
|
| OFALLA, MARIELLE B. | COS | BSHM | Bachelor of Science in Hospitality Management major in Food Service |
|
G. Research and Innovation
- Utility Model - Dr. Maribel B. Dunton
- A Process of Producing Scallops Sausage
- Scallop (Lyropecten subnodosus) Sausage Composition
- Researches - Dr. Matt Numer B. Ofalla
- Application of Cleaner Production Technology: A Sustainability Framework for Hotels in Western Visayas
- Industry Partnership: Basis for a Competency skills Model for Ladderized Education Program in Roxas City
- Level of Sanitation Practices of Food Handlers among Restaurants in the Municipality of Janiuay, Iloilo
- The GAD Status of CafsDeCo (Best Paper University level)
- Green Best Practices Of Selected Hotels in Iloilo City: Inputs in Designing A Green Business Hotel Innovation (Best Paper National Level)
- Product Development of Pan de Sal Enriched with Squash (Cucurbita maxima, L.) (Best Paper)
- Assessment on Application of Cleaner Production Technology: Input for Sustainable Green Hotels in Western Visayas
- Squash - infused salt bread composition and the process of making thereof the potential of maja blanca with yam (Dioscorea) starch enhancement
- Panubli-on nga luto: An Heirloom recipes of food carenderia and selected restaurant establishment in Panay Island, Philippines
- Blue Economy of the Visayan Seas, Tourism opportunities in the Islands and Seashores of Northern Iloilo, Philippines
H. Internationalization
| Student mobility | Student Internship |
I. Industry and Community Engagement
| Industry partners | ² Travel Services & Tour Operations: Travel agencies, tour operators, ticketing and reservation firms, and Global Distribution System (GDS) providers (such as Amadeus or Galileo training partners) ² Accommodation Sector: Hotels, resorts, inns, and serviced apartments (accredited or compliant with standards set by the Department of Tourism [DOT]) ² MICE (Meetings, Incentives, Conferences, and Events): Event management agencies, convention centers, and exhibition organizers ² Government & Public Sector Agencies: Local Government Units (LGUs) through local tourism offices, the Department of Tourism (DOT), and related cultural or heritage boards ² Certification & Training Bodies: TESDA-accredited assessment centers and industry certification boards for operational competencies (e.g., Housekeeping NC II, Front Office) |
| Internship/OJT/ practicum arrangements | International ² Baan Khaolak Beach Resort (Thailand) ² Best Western Phuket Ocean Resort (Thailand) ² Sunwing Kamala Beach Resort (Thailand) ² Hyatt Regency Hongkong Tsin Sha Tsui (Hongkong) ² Island Shangrila (Hongkong) ² Sunprime Kamala Beach (Hongkong) Local ² Magsaysay Learning Resources, Inc. ² Millenium Properties and Brokerage, Inc (ASTORIA Hotels and Resorts) ² Luxembourg De Phils Dev’t Corp ² Coco Tree Resort Corp ² La Carrmela De Boracay and Convention Center ² JB Bar and Restaurant ² Grand Xing Imperial Hotel ² Caza Iyang Concepcion ² Green Scape ² Perdana Hotel Philippines, Inc. ² Sam’s 21 Hotel ² New Beach Head and Beach Resort ² Richmonde Hotel Iloilo ² Days Hotel by Wyndam Iloilo ² Highway 21 Hotel ² Paradise Garden Resort Hotel ² Rudolfo Suites ² Solina Beach and Nature Resort ² Paon Beach Club ² Endielinas Inland Resort Corp. ² LGU Estancia |

J. Facilities and Learning Resources

K. Student Development and Activities


L. Accreditation, Recognition and Professional Outcomes
- AACCUP Level II
- COPC No. 62, Series of 2015 BOT Resolution No. 9, S. 2013
M. Career and Graduate Opportunities
Local Career Opportunities (Philippines)
- Aviation & Ground Staff: Flight Attendant/Cabin Crew, Airline Ticketing and Reservation Officer, Airport Representative, and Airline Ground Crew.
- Travel & Tour Operations: Tour Guide, Tour Coordinator, Travel Account Executive, and Travel Consultant.
- Hospitality & Events: Front Office Staff, Hotel Housekeeping Staff, and Event/MICE Coordinator.
- Government & Public Sector: Tourism Information Officer or Tourism Officer within Local Government Units (LGUs) and the Department of Tourism (DOT).
- Other Sectors: Customer Service Representative (BPO), Museum Guide, Theme Park Ride Operator, and Tourism Instructor.
International & Sea-Based Opportunities
- Cruise Ships: Cruise Ship Front Desk Officer, Food and Beverage Server, Housekeeping Attendant, Ship Steward, Guest Relations Officer, and Cruise Party Host.
- Global Hospitality & Resorts: Staff positions in luxury hotels and resorts across regions like Dubai, Singapore, the Maldives, and Bali (e.g., Room Attendant, F&B Staff, Pool Attendant).
- International Airlines: Cabin crew or ground operations roles with global carriers like Qatar Airways, Emirates, Etihad, and Singapore Airlines.
N. Program Highlights and Achievements



O. Program Statistics
² Enrollment Trend
| Academic Year | First Year | Second Year | Third Year | Fourth Year | Total Enrollment | % Increase/Decrease |
| 2022–2023 | 1st (193) / 2nd (185) (8) | 1st (158) / 2nd (144) (14) | 1st (68) / 2nd (67) (1) | 1st (84) / 2nd (81) (3) | 1st (503) / 2nd (477) (26) | 5.17% decrease in enrollment trend from 1st semester to 2nd semester for A.Y 2022-2023 |
| 2023–2024 | 1st (148) / 2nd (145) (3) | 1st (177) / 2nd (175) (2) | 1st (126) / 2nd (122) (4) | 1st (66) / 2nd (63) (3) | 1st (517) / 2nd (505) (12) | 2.32% decrease in enrollment trend from 1st semester to 2nd semester for A.Y 2023-2024 |
| 2024–2025 | 1st (129) / 2nd (122) (7) | 1st (136) / 2nd (130) (6) | 1st (170) / 2nd (165) (5) | 1st (121) / 2nd (119) (2) | 1st (556) / 2nd (536) (20) | 3.60% decrease in enrollment trend from 1st semester to 2nd semester for A.Y 2024-2025 |
| 2025–2026 | 1st (126) / 2nd (125) (1) | 1st (123) / 2nd (120) (3) | 1st (118) / 2nd (115) (3) | 1st (174) / 2nd (173) (1) | 1st (541) / 2nd (533) (8) | 1.48% decrease enrollment trend from 1st semester to 2nd semester for A.Y 2025-2026 |
| 2026–2027 | ------------ | ---------------- | ----------------- | ----------------- | ----------------- | ------------------- |
Analysis:
The data in table VI.1 shows the four consecutive academic years from 2022-2023 to 2025-2026. Every academic year shows the decrease in a number of enrollment between 1st and 2nd semesters, but the overall total enrollment trend each academic year has steadily increased.
² Retention Rate
| Academic Year | Previous Enrollment | Continuing Students | Retention Rate (%) |
| 2022–2023 | 365 | 477 | 129.97 % |
| 2023–2024 | 477 | 505 | 94.45 % |
| 2024–2025 | 505 | 536 | 94.21 % |
| 2025–2026 | 536 | 533 | 100.56 % |
| 2026–2027 |
|
|
|
Analysis:
Data in table VI.3 presents the retention rates from Academic Year 2022-2023 to 2025-2026. It shows that in A.Y 2022-2023 the retention rate was over 100%, reveals an exceptional retention rate of 129.97%, indicating a significant influx of transferring or shifting students that exceeded the previous enrollment. Meanwhile, the retention rates stabilized slightly below full capacity in A.Y 2023-2024, which is 94.45% and 94.21% respectively in A.Y 2024-2025. These means that retention rates are stable with less than 6% attrition rate. For A.Y 2025-2026, retention rate experienced a marginal increase to 100.56%, indicates strong institutional sustainability and minimal student attrition.
² Completion Rate
| Entry Cohort (Year Admitted as First Year) | Expected Year of Completion | Original Cohort Size | Students Completing Academic Requirements | Students Who Did Not Complete | Completion Rate (%) |
| 2018 | 2022 | 77 | 58 | 19 | 75.32 % |
| 2019 | 2023 | 85 | 81 | 4 | 95.29 % |
| 2020 | 2024 | 82 | 63 | 19 | 76.82 % |
| 2021 | 2025 | 152 | 109 | 43 | 71.71 % |
| 2022 | 2026 | 193 | 173 | 20 | 89.63 % |
| 2023 | 2027 | ------------- | -------------- | ------------- | -------------- |
Analysis:
Table VI.4 data shows the completion rates from all across five entry cohorts. It indicates that out of 589 total enrollment across five year entry cohorts, 484 students successfully completed their academic requirements. The data shows that year 2019 entry cohort achieved the highest completion rate of 95.29%, with only 4 students failed to complete the program requirements, while year 2021 entry cohort registered the lowest completion rate of 71.71%, with 43 students unable to complete the program requirements.
² Gradution Rate
| Academic Year | Original Cohort | Number of Graduates | Graduation Rate (%) |
| 2022 | 193 | 173 | 89.63 % |
| 2023 | 148 | On-going |
|
| 2024 | 129 | On-going |
|
| 2025 | 126 | On-going |
|
| 2026 | -------------- | ---------- |
|
Analysis:
Table VI.5 shows the graduation rate of Academic Year 2022, with the original cohort of 193 students, and 173 students completed their program requirements. While for Academic Year 2023-2026 are still on-going.
² Attrition Rate
| Academic Year | Original Enrollment | Students Who Left/Transferred/Dropped | Attrition Rate (%) |
| 2022–2023 | 503 | 26 | 5.16 % |
| 2023–2024 | 517 | 12 | 2.32 % |
| 2024–2025 | 556 | 20 | 3.59 % |
| 2025–2026 | 541 | 8 | 1.47 % |
| 2026–2027 | On-going | ------------ | ------------- |
Analysis:
Table VI.6 shows the attrition rates for Academic Year 2022- 2023 to 2026-2027. Academic Year 2022 - 2023 was the highest attrition rate at 5.16 %, which 26 students left the program out of 503 originally enrolled students. Meanwhile, Academic Year 2025-2026 was the lowest attrition rate at 1.47 %, which 8 students left the program out of 541 originally enrolled students. Data for Academic Year 2026-2027 is not yet recorded because the academic cycle is about to begin.
² Summary of Key Performance Indicators
| Indicator | 2022 | 2023 | 2024 | 2025 | 2026 | Five-Year Average |
| Total Enrollment | 477 | 505 | 536 | 533 | -------- |
|
| Retention Rate (%) | 129.97 | 94.45 | 94.21 | 100.56 | -------- |
|
| Completion Rate (%) | 75.32 | 95.29 | 76.82 | 71.71 | 89.63 |
|
| Graduation Rate (%) | 89.63 | ------ | ------ | ------- | ------- |
|
| Attrition Rate (%) | 5.16 | 2.32 | 3.59 | 1.47 | -------- |
|
P. Contact Information
| Name and designation of the Program Chair/Coordinator; | Prof. Lalaine A. Gregorio/Chairperson, BS Tourism |
| College/academic unit; | College of Hospitality and Tourism Management/Tourism Department |
| Campus; | Estancia |
| Official NISU email address; | |
| Official contact number, where applicable; | 09151350342 |
| Office location; and | NISU West Campus |
| BACHELOR OF SCIENCE IN TOURISM MANAGEMENT | |||
![]() | ![]() | ![]() | ![]() |
| OFALLA, Matt Numer B. -Dean | NICANOR, Desiree B. - Chairperson | DUNTON, Maribel B. | FELICISIMO, Mirabel Jane A. |
![]() | ![]() | ![]() | ![]() |
| MENDOZA, Theresa Jennifer H. | GREGORIO, Lalaine | FELONIA, Bethany B. -COS | OFALLA, Marielle B. -COS |







